WhatsApp Notifications: OTPs, Order Updates and Alerts
Plan transactional WhatsApp notifications with clear purpose, reliable event data, minimal personal information, and safe handling of authentication codes.
Automation Workflows
WhatsApp Product Listings: Help Customers Choose and Order
Create useful product listings for chat-based buying with clear specifications, option availability, prices, and a safe order-confirmation process.
WhatsApp Lead Capture: Collect, Qualify and Follow Up
Design a WhatsApp lead-capture flow that asks for relevant details, explains how information will be used, and routes the enquiry to the right person.
WhatsApp Customer Support Bot: FAQs and Human Handoffs
Build a WhatsApp support bot with useful FAQs, escalation triggers, and a human handoff that actually works.
WhatsApp Bot for Service Businesses: FAQs, Leads and Follow-Ups
Design service-business messaging for first-contact questions, lead qualification, appointment requests, and respectful follow-up.
WhatsApp Bot for Restaurants: Menus, Reservations and Orders
Plan restaurant messaging for menus, opening hours, reservation requests, takeaway orders, and human handling of allergies or special requests.
WhatsApp Bot for Small Business: Plan Support, Leads and Orders
Plan a small-business WhatsApp workflow for support, lead qualification, or order updates, with clear limits and human handoff.
What to Automate First in WhatsApp Business
Choose a first WhatsApp automation workflow using message frequency, risk, answer stability, and the cost of an incorrect response.
When WhatsApp Automation Fails: Risks and Fixes
Avoid common WhatsApp automation failures by testing edge cases, monitoring answers, protecting customer data, and keeping a human fallback.
WhatsApp Automation for Immigration and Study-Abroad Consultancies
Plan safe WhatsApp workflows for study-abroad and immigration enquiries, including lead qualification, document checklists, appointments, and human review.